---
title: How to schedule an in-person or video visit
description: In the main menu, select Visits, then select Schedule a new visit. From your patient list, select the patient for whom you would like to schedule a visit. Enter the required information including the
---

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# How to schedule an in-person or video visit

In the main menu, select **Visits**, then select **Schedule a new visit**. From your patient list, select the patient for whom you would like to schedule a visit. Enter the required information including the provider, the reason for the visit, and the assigned date and time. A message to the patient is not required. Select the **Schedule a visit** button to save. 

***You can also schedule visits in the past to document appointments that have already taken place. When you select a date and time that is in the past, the system shows additional status options (Completed, No Show, and — for visits within the last 12 hours — Scheduled), and finalizes the visit automatically after the 12-hour window. For the full step-by-step flow and rules around past visit statuses, see the dedicated article [Supporting Scheduling Visits in the Past](https://knowledge.medisprout.com/en/knowledge/supporting-scheduling-visits-in-the-past?hsLang=en).***

A popup confirmation module will appear. In the module, you can **View details** to upload files, or update messages and notes. In the module, you can also update or cancel the visit. 

 

Want more information about scheduling a video visit with your patient? 

Contact MediSprout support using the chat function in the same window you are using or call +1 866-896-1431.

**Related articles** 

- [How to carry out a video visit](https://knowledge.medisprout.com/en/knowledge/for-providers-how-to-carry-out-a-video-visit-1?hsLang=en)
- [How to access upcoming visit details](https://knowledge.medisprout.com/en/knowledge/for-providers-how-to-access-upcoming-visit-details?hsLang=en)
- [How to add personnel](https://knowledge.medisprout.com/en/knowledge/for-administrators-how-to-add-personnel?hsLang=en)

 

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