How to view records of past video visits.

Patients, providers, and parents or guardians on the account can all access records of past video visits. 

For providers, from the main menu select Visits.

For patients, from the main menu select My past visits.

Viewable details include

  • Patient and provider names
  • Visit data and time
  • Status of visit
  • Reason for visit
  • Supporting documents
  • Provider messages
  • Provider notes
  • Patient messages

Want more information about accessing and viewing records of past video visits? 

Contact MediSprout support using the chat function in the same window you are using or call +1 866-896-1431.


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