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How to add your driver's license to your personal information

MediSprout uses your driver's license (or another government-issued ID) to verify your identity and to populate insurance and superbill information accurately. Here is how to add it.

How to add your driver's license

  1. Sign in to MediSprout from the MyMedi Health app or web.
  2. From the main menu, select Profile.
  3. Scroll to the Identification section and select Add driver's license (or Edit if you have added one before).
  4. Enter your driver's license number, the state of issue, and the expiration date.
  5. Upload a photo of the front and back of your card. The image should be clear, well-lit, and show the full card with no glare. JPG or PNG files up to 5 MB are accepted.
  6. Select Save.

If your driver's license has expired or you have received a new one, repeat the steps above to update your account.

What MediSprout does with your driver's license

We use your driver's license information only to verify your identity and in support of billing, insurance, and administrative tasks. Your driver's license information is visible only to you and to the medical providers with whom you are connected. It is never shared with third parties or used for marketing purposes. MediSprout's security measures are HIPAA complaint. 

Want more information about adding a driver's license? Contact MediSprout support using the chat function in the same window you are using, or call +1 866-896-1431.