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Patients
- How to join a video visit as a patient.
- How to request or reschedule a visit, or cancel a virtual or in-person visit
- How to edit your personal information
- How to request a refill of medication
- How to send a message to your provider
- How to download the app
- How to view invoices, transactions, and make payments
- How to view picture in picture
- How to view provider notes
- How to sync MyMedi Health to your device calendar
- Guardians, how to impersonate (act on behalf of) a dependent
- 24/7 bilingual support
- How to view records of past video visits.
- How to view and acquire chat message visit transcription
- Secure and HIPAA-compliant video visits.
- Here are the browsers and devices that are compatible with MediSprout.
- Here’s how to test the audio and video ahead of video visits