Your role as a Scheduler

Understand what are the capabilities for your role within MediSprout

The basics: All about visits and settings:
  • As an Administrator you can see list of upcoming/past visits for all providers on the Organization.
  • You can schedule/cancel visits for any provider or Admins inside your Organization. 
  • You cant access the visits 
  • You can view visit details within the Organization 
  • Send messages to patients on the visit details
  • Upload files on the visit details - before visit starts and from the Upcoming visits section

  • Enable/disable 2FA on your account 
  • Can change your password
  • Can only  view Organization information
  • Access to the emergency and consent form links on the Organization Information section.

In case your Organization has the visit request functionality enabled, as a Scheduler you can

  • See the list of the requested visits
  • Schedule and assign/ Reject visits to any provider within the Organization
  • Add a secondary provider to the visit 
  • Receive notifications as an In App message -from all requested visits

Manage Personnel Section: 

  • Can view personnel list 
  • add personnel (only provider roles) cannot assign other roles but can assign specialties
  • Edit personnel information of providers 
  • Resend invites to personnel (any role) 

Manage Patients Section

As a scheduler you can view/add patients/ resend them invites and edit their information up until the account is activated

Take a look at THIS video that shows how to add Personnel and Patients 

Subscription Section

The Administrator is the only role in the Organization who can access and edit Subscriptions, plans, payment methods and all the subsections within Subscription section.